Effective Date: 8/7/2025
Business Name: The Wash Lab
Location: Baltimore and Harford County, MD
Contact: 443-601-8584
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you submit it through our Meta ad forms.
When you submit a form through our ad, we may collect:
Your name
Phone number
Email address
Home address (if provided)
Service interest details (e.g., pressure washing, soft washing)
We use the information collected to:
Contact you about your requested service
Provide quotes or schedule service
Send occasional updates or promotions (you can opt out at any time)
Improve our customer service and offerings
Your personal data is stored securely and only accessed by authorized personnel. We do not sell, rent, or trade your information to third parties.
We may share your information only with trusted service providers who help us operate our business, but only as necessary to complete the services requested. Your information will never be sold or used outside of our business operations.
You can request to access, correct, or delete your personal information at any time by contacting us at [443-601-8584].
We may update this policy from time to time. Any changes will be reflected here with a new effective date.
The Wash Lab collects mobile phone numbers only when you voluntarily provide one through our quote request form, a text message reply, or verbal consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors (such as SMS delivery providers like Telnyx) solely for the purpose of delivering the messages you have requested. All other categories of use — including marketing, promotional, and lead-generation sharing — are excluded.
You may opt out of SMS at any time by replying STOP to any message. Reply HELP or contact us at 443-601-8584 or hello@thewashlab.org for assistance.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. See our SMS Terms & Conditions for the full program details.
No sharing for marketing. Mobile information will not be sold or shared with third parties for promotional or marketing purposes. All categories of personal information exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.